4. Operating expenses
All figures in £ millions |
Notes | 2017 | 2016 | 2015 | ||||||||||||
By function: |
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Cost of goods sold |
2,066 | 2,093 | 1,981 | |||||||||||||
Operating expenses |
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Distribution costs |
84 | 88 | 80 | |||||||||||||
Selling, marketing and product development costs |
896 | 908 | 895 | |||||||||||||
Administrative and other expenses |
1,207 | 1,240 | 1,195 | |||||||||||||
Restructuring costs |
3 | 79 | 329 | 35 | ||||||||||||
Other income |
(64 | ) | (85 | ) | (98 | ) | ||||||||||
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Total net operating expenses |
2,202 | 2,480 | 2,107 | |||||||||||||
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Other net gains and losses |
(128 | ) | 25 | (13 | ) | |||||||||||
Impairment of intangible assets |
11 | — | 2,548 | 849 | ||||||||||||
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Total |
4,140 | 7,146 | 4,924 | |||||||||||||
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Included in other income is service fee income from Penguin Random House of £3m (2016: £4m, 2015: £16m). Included in administrative and other expenses are research and efficacy costs of £14m (2016: £23m, 2015: £33m). In addition to the restructuring costs shown above, there were restructuring costs in Penguin Random House of £nil (2016: £9m, 2015: £12m).
All figures in £ millions |
Notes | 2017 | 2016 | 2015 | ||||||||||||
By nature: |
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Royalties expensed |
246 | 264 | 249 | |||||||||||||
Other product costs |
564 | 616 | 566 | |||||||||||||
Employee benefit expense |
5 | 1,805 | 1,888 | 1,742 | ||||||||||||
Contract labour |
152 | 206 | 182 | |||||||||||||
Employee-related expense |
127 | 122 | 127 | |||||||||||||
Promotional costs |
229 | 217 | 163 | |||||||||||||
Depreciation of property, plant and equipment |
10 | 90 | 95 | 69 | ||||||||||||
Amortisation of intangible assets – pre-publication |
20 | 338 | 350 | 281 | ||||||||||||
Amortisation of intangible assets – software |
11 | 85 | 84 | 61 | ||||||||||||
Amortisation of intangible assets – other |
11 | 138 | 185 | 199 | ||||||||||||
Impairment of intangible assets |
11 | — | 2,548 | 849 | ||||||||||||
Property and facilities |
202 | 243 | 219 | |||||||||||||
Technology and communications |
218 | 188 | 153 | |||||||||||||
Professional and outsourced services |
322 | 378 | 262 | |||||||||||||
Other general and administrative costs |
140 | 140 | 132 | |||||||||||||
Costs capitalised to intangible assets |
(324 | ) | (318 | ) | (219 | ) | ||||||||||
Other net gains and losses |
(128 | ) | 25 | (13 | ) | |||||||||||
Other income |
(64 | ) | (85 | ) | (98 | ) | ||||||||||
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Total |
4,140 | 7,146 | 4,924 | |||||||||||||
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During the year the Group obtained the following services from the Group’s auditors:
All figures in £ millions |
2017 | 2016 | 2015 | |||||||||
The audit of parent company and consolidated financial statements |
4 | 5 | 4 | |||||||||
The audit of the company’s subsidiaries |
2 | 2 | 2 | |||||||||
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Total audit fees |
6 | 7 | 6 | |||||||||
Other assurance services |
1 | 1 | 2 | |||||||||
Other non-audit services |
1 | 1 | 1 | |||||||||
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Total other services |
2 | 2 | 3 | |||||||||
Tax compliance services |
— | — | 1 | |||||||||
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Total tax services |
— | — | 1 | |||||||||
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Total non-audit services |
2 | 2 | 4 | |||||||||
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Total |
8 | 9 | 10 | |||||||||
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Reconciliation between audit and non-audit service fees is shown below:
All figures in £ millions |
2017 | 2016 | 2015 | |||||||||
Group audit fees including fees for attestation under section 404 of the Sarbanes-Oxley Act |
6 | 7 | 6 | |||||||||
Non-audit fees |
2 | 2 | 4 | |||||||||
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Total |
8 | 9 | 10 | |||||||||
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Fees for attestation under section 404 of the Sarbanes-Oxley Act are allocated between fees payable for the audits of consolidated and subsidiary accounts.
Included in non-audit fees are amounts related to carve-out audits for disposals of £1m (2016: £1m, 2015: £1m).