Changes in the allowance for doubtful accounts for the years ended December 31, 2017 and 2016 are as follows:
|
|
|
Total |
|
|
Retail Subscribers |
|
|
Corporate Subscribers |
|
|
Foreign Administrations |
|
|
Domestic Carriers |
|
|
Dealers, Agents and Others |
|
||||||
|
|
|
(in million pesos) |
|
|||||||||||||||||||||
|
December 31, 2017 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Balance at beginning of the year |
|
|
18,788 |
|
|
|
12,588 |
|
|
|
3,827 |
|
|
|
628 |
|
|
|
134 |
|
|
|
1,611 |
|
|
Provisions (reversals) and other adjustments |
|
|
(1,029 |
) |
|
|
(1,166 |
) |
|
|
15 |
|
|
|
310 |
|
|
|
(59 |
) |
|
|
(129 |
) |
|
Write-offs |
|
|
(3,258 |
) |
|
|
(2,644 |
) |
|
|
(538 |
) |
|
|
— |
|
|
|
— |
|
|
|
(76 |
) |
|
Balance at end of the year |
|
|
14,501 |
|
|
|
8,778 |
|
|
|
3,304 |
|
|
|
938 |
|
|
|
75 |
|
|
|
1,406 |
|
|
Individual impairment |
|
|
10,160 |
|
|
|
5,747 |
|
|
|
3,177 |
|
|
|
104 |
|
|
|
51 |
|
|
|
1,081 |
|
|
Collective impairment |
|
|
4,341 |
|
|
|
3,031 |
|
|
|
127 |
|
|
|
834 |
|
|
|
24 |
|
|
|
325 |
|
|
|
|
|
14,501 |
|
|
|
8,778 |
|
|
|
3,304 |
|
|
|
938 |
|
|
|
75 |
|
|
|
1,406 |
|
|
Gross amount of receivables individually impaired, before deducting any impairment allowance |
|
|
10,160 |
|
|
|
5,747 |
|
|
|
3,177 |
|
|
|
104 |
|
|
|
51 |
|
|
|
1,081 |
|
|
December 31, 2016 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Balance at beginning of the year |
|
|
15,921 |
|
|
|
9,540 |
|
|
|
4,451 |
|
|
|
315 |
|
|
|
86 |
|
|
|
1,529 |
|
|
Provisions (reversals) and other adjustments |
|
|
5,305 |
|
|
|
4,843 |
|
|
|
(71 |
) |
|
|
359 |
|
|
|
60 |
|
|
|
114 |
|
|
Write-offs |
|
|
(2,438 |
) |
|
|
(1,795 |
) |
|
|
(553 |
) |
|
|
(46 |
) |
|
|
(12 |
) |
|
|
(32 |
) |
|
Balance at end of the year |
|
|
18,788 |
|
|
|
12,588 |
|
|
|
3,827 |
|
|
|
628 |
|
|
|
134 |
|
|
|
1,611 |
|
|
Individual impairment |
|
|
14,970 |
|
|
|
9,789 |
|
|
|
3,711 |
|
|
|
87 |
|
|
|
113 |
|
|
|
1,270 |
|
|
Collective impairment |
|
|
3,818 |
|
|
|
2,799 |
|
|
|
116 |
|
|
|
541 |
|
|
|
21 |
|
|
|
341 |
|
|
|
|
|
18,788 |
|
|
|
12,588 |
|
|
|
3,827 |
|
|
|
628 |
|
|
|
134 |
|
|
|
1,611 |
|
|
Gross amount of receivables individually impaired, before deducting any impairment allowance |
|
|
14,970 |
|
|
|
9,789 |
|
|
|
3,711 |
|
|
|
87 |
|
|
|
113 |
|
|
|
1,270 |
|